There are probably wrong motor profiles selected which results in the motor not receiving enough output current.
Make sure you select the right profiles for each motor. If you have a NT Head, select the proper profile. Motor profiles can be set within the Motor Quick-Setup Window of the PINE Motion App or under the Motor Settings.
The Controller outputs a default current of 0.4A. This is also the current the Default Profile in the App outputs. You either have to go to the Motor Settings and increase the motor current, or select a proper profile, which will set a usable output current for the selected device. The NT Head requires for example an output current of 1.0A