My connected motors are not rotating but make some noise
There are probably wrong motor profiles selected which results in [...]
The Tilt Motor cannot lift/move my camera
You can try setting a higher motor current for the [...]
The NT Head Units (Nic-O-Tilt) have play
This can be normal under heavy loads and extended use [...]
The Lens Motor Unit makes a high pitch sound
Try setting a lower motor current between 0.2A and 0.4A. [...]
The Lens Motor Unit gets very hot
Our lens motor unit allows for a maximum motor current [...]
My smartphone does not detect the PINE Controller
In rare cases, we have been told that the PINE [...]
My controller restarts
If your controller just restarts itself, the power supply was [...]
Why are my motors rotating much slower than expected?
Please make sure you have the correct motor profiles selected [...]
Why did my recording (Time-Lapse, Giga-Pixel, etc.) suddenly stop unexpectedly and the controls seem to be unresponsive?
It is very unlikely that the controller will not finish [...]
My smartphone/tablet doesn’t connect to the controller. What am I doing wrong?
First, make sure your smartphone or tablet supports the Bluetooth [...]