My connected motors are not rotating but make some noise
There are probably wrong motor profiles selected which results in [...]
How can I pay?
We accept bank transfer or Paypal. You can also use [...]
How long does it take to ship the products?
We ship our products within two business days. For international [...]
Are the prices including VAT?
If you are inside the EU, the prices are displayed [...]
Can I use my existing Stepper Motors for the new Slider?
If you have one of our previous NEMA17 stepper motors, [...]
Is the new Motor Quick-Relase compatible with the (previously offered) PocketSlider?
We are currently not offering the Motor Quick-Release as a [...]
Is the Slider Controller Mount compatible with the (previously offered) PocketSlider?
No. Unfortunately the part cannot be mounted directly to the [...]
Can I take the rails apart for easier traveling?
Yes, the entire slider can be taken apart so you [...]
The Tilt Motor cannot lift/move my camera
You can try setting a higher motor current for the [...]
The NT Head Units (Nic-O-Tilt) have play
This can be normal under heavy loads and extended use [...]