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My connected motors are not rotating but make some noise

There are probably wrong motor profiles selected which results in [...]

By Patrick Ketterer| 2019-05-29T02:39:38+00:00 May 24th, 2019|0 Comments
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How can I pay?

We accept bank transfer or Paypal. You can also use [...]

By Moritz| 2019-05-21T17:39:03+00:00 May 21st, 2019|0 Comments
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How long does it take to ship the products?

We ship our products within two business days. For international [...]

By Moritz| 2019-05-21T17:34:13+00:00 May 21st, 2019|0 Comments
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Are the prices including VAT?

If you are inside the EU, the prices are displayed [...]

By Moritz| 2019-05-21T17:32:47+00:00 May 21st, 2019|0 Comments
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Can I use my existing Stepper Motors for the new Slider?

If you have one of our previous NEMA17 stepper motors, [...]

By Patrick Ketterer| 2019-05-14T03:53:31+00:00 May 14th, 2019|0 Comments
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Is the new Motor Quick-Relase compatible with the (previously offered) PocketSlider?

We are currently not offering the Motor Quick-Release as a [...]

By Patrick Ketterer| 2019-05-14T03:56:04+00:00 May 14th, 2019|0 Comments
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Is the Slider Controller Mount compatible with the (previously offered) PocketSlider?

No. Unfortunately the part cannot be mounted directly to the [...]

By Patrick Ketterer| 2019-05-14T03:47:57+00:00 May 14th, 2019|0 Comments
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Can I take the rails apart for easier traveling?

Yes, the entire slider can be taken apart so you [...]

By Patrick Ketterer| 2019-05-14T03:56:54+00:00 May 14th, 2019|0 Comments
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The Tilt Motor cannot lift/move my camera

You can try setting a higher motor current for the [...]

By Patrick Ketterer| 2019-05-14T03:39:35+00:00 May 14th, 2019|0 Comments
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The NT Head Units (Nic-O-Tilt) have play

This can be normal under heavy loads and extended use [...]

By Patrick Ketterer| 2019-05-14T03:40:04+00:00 May 14th, 2019|0 Comments
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